Office Administration - Virtual

You will journalize and post transactions, prepare worksheets, prepare adjusting and closing entries, prepare unaudited financial statements, perform banking and petty cash functions, and prepare employee and employer payroll records.
 

You will develop essential writing skills for professional workplace communication. You will review fundamental grammar concepts, edit business correspondence, and construct clear and effective sentences and paragraphs. Developing professional tone, style, and clarity, you will practice writing routine emails and business documents that meet workplace standards. Through hands-on exercises and will learn to communicate with precision and professionalism in administrative roles.
 

You will develop ergonomic keyboarding techniques to attain a minimum touch-typing speed of 35 net WPM with a minimum of 98% accuracy.
 

You will be introduced to common features of Microsoft Word and develop skills in producing and formatting a variety of business documents. You will use a hands-on practical approach to learn the skills required to create letters, tables, and enhancing documents with graphics and diagrams.
 

You will learn to create and manage spreadsheets and workbook files, enter data, and create basic formulas to perform calculations and apply numeracy skills. You will focus on formatting, applying formulas and functions, preparing charts, and analyzing and organizing spreadsheet data.

You will learn organizational technologies used to create efficiencies within the operations of an office. You will use a hands-on practical approach to learn and develop skills to create an electronic file structure, identify email structure and etiquette, apply email features, create calendar events, explore virtual communication systems and techniques for professional communication in virtual meetings and chat platforms, and propose current office technologies.

You will learn to apply time management, listening strategies, non-verbal communication, problem-solving, conflict resolution, and team-building skills, as well as practice customer relations and telephone skills. You will learn how to effectively prepare for business meetings. You will also learn to evaluate information sources and manage mail processing procedures, office supplies, and business forms.

You will refine your business writing skills by applying persuasive techniques to achieve workplace communication goals. Practice writing routine business emails using both the direct and indirect methods, adapting their approach to suit different audiences, including Indigenous recipients. You will develop presentation skills as you learn to write land acknowledgements and utilize Indigenous meeting protocols and explore ethical considerations in using artificial intelligence for business correspondence, ensuring responsible and effective communication with digital tools in the workspace. Through hands-on exercises and real-world applications, you will gain the skills to craft clear, professional, and impactful business messages.
 

You will continue to develop your skills using advanced word processing functions in form building, mail merge and creating columns. You will focus on developing the skills required to work with multiple page documents such as letters, reports, tables, brochures, and newsletters.
 

You will use presentation software to design and deliver engaging, multimedia presentations suitable for workplace settings. You will create databases, tables, relationships, queries, forms, and reports using database software. In addition, you will integrate data and objects across word processing, spreadsheet, and database applications.

You will build on previously learned foundational spreadsheet skills and explore advanced features that improve efficiency, accuracy, and analysis. You will apply advanced functions, create visualizations and charts, and integrate these tools to organize data and support informed decision-making. 

You will explore how modern digital tools are transforming administrative tasks, communication, collaboration, and workplace efficiency. You will also develop your keyboarding skills toward a speed of 45 net words per minute (WPM) with 98% accuracy. Through hands-on activities and guided discussions, you will gain skills in using productivity tools, dictation technology and artificial intelligence for professional settings. You will gain practical skills, strengthen your digital literacy, and apply ethical practices, enabling you to confidently integrate new technologies into your daily work and advance your career.

You will learn about records and information management procedures and equipment as well as how to quickly and efficiently store and retrieve items using alphabetic, subject, electronic, geographic, and numeric filing systems.

You will identify professional conduct in the workplace and strategies for building professional relationships. You will review aspects of professionalism and self-awareness. You will develop professional goals that integrate lifelong learning and goal- setting techniques. You will also prepare for professional employment by developing a resume, cover letter, and learning professional interview strategies.

Using an automated accounting software package, you will learn how to enter transactions into journals (general, purchase, payments, sales, cash receipts and payroll) and ledgers (general, accounts receivable, accounts payable and payroll), learn to account for inventory, and learn to prepare banking records. You will also prepare the initial automated accounting setup for use by a company.
 

You will learn the construction of medical words, including root words, combining forms, prefixes, and suffixes as they relate to body organization and systems. You will also learn medical abbreviations, anatomical terms, and general imaging, laboratory, pharmacology, and surgical terminology.
 

You will journalize and post transactions, prepare worksheets, prepare adjusting and closing entries, prepare unaudited financial statements, perform banking and petty cash functions, and prepare employee and employer payroll records.
 

You will develop essential writing skills for professional workplace communication. You will review fundamental grammar concepts, edit business correspondence, and construct clear and effective sentences and paragraphs. Developing professional tone, style, and clarity, you will practice writing routine emails and business documents that meet workplace standards. Through hands-on exercises and will learn to communicate with precision and professionalism in administrative roles.
 

You will develop ergonomic keyboarding techniques to attain a minimum touch-typing speed of 35 net WPM with a minimum of 98% accuracy.
 

You will be introduced to common features of Microsoft Word and develop skills in producing and formatting a variety of business documents. You will use a hands-on practical approach to learn the skills required to create letters, tables, and enhancing documents with graphics and diagrams.
 

You will learn to create and manage spreadsheets and workbook files, enter data, and create basic formulas to perform calculations and apply numeracy skills. You will focus on formatting, applying formulas and functions, preparing charts, and analyzing and organizing spreadsheet data.

You will learn organizational technologies used to create efficiencies within the operations of an office. You will use a hands-on practical approach to learn and develop skills to create an electronic file structure, identify email structure and etiquette, apply email features, create calendar events, explore virtual communication systems and techniques for professional communication in virtual meetings and chat platforms, and propose current office technologies.

You will learn to apply time management, listening strategies, non-verbal communication, problem-solving, conflict resolution, and team-building skills, as well as practice customer relations and telephone skills. You will learn how to effectively prepare for business meetings. You will also learn to evaluate information sources and manage mail processing procedures, office supplies, and business forms.

You will refine your business writing skills by applying persuasive techniques to achieve workplace communication goals. Practice writing routine business emails using both the direct and indirect methods, adapting their approach to suit different audiences, including Indigenous recipients. You will develop presentation skills as you learn to write land acknowledgements and utilize Indigenous meeting protocols and explore ethical considerations in using artificial intelligence for business correspondence, ensuring responsible and effective communication with digital tools in the workspace. Through hands-on exercises and real-world applications, you will gain the skills to craft clear, professional, and impactful business messages.
 

You will continue to develop your skills using advanced word processing functions in form building, mail merge and creating columns. You will focus on developing the skills required to work with multiple page documents such as letters, reports, tables, brochures, and newsletters.
 

You will use presentation software to design and deliver engaging, multimedia presentations suitable for workplace settings. You will create databases, tables, relationships, queries, forms, and reports using database software. In addition, you will integrate data and objects across word processing, spreadsheet, and database applications.

You will learn about records and information management procedures and equipment as well as how to quickly and efficiently store and retrieve items using alphabetic, subject, electronic, geographic, and numeric filing systems.

You will identify professional conduct in the workplace and strategies for building professional relationships. You will review aspects of professionalism and self-awareness. You will develop professional goals that integrate lifelong learning and goal- setting techniques. You will also prepare for professional employment by developing a resume, cover letter, and learning professional interview strategies.

Using an automated accounting software package, you will learn how to enter transactions into journals (general, purchase, payments, sales, cash receipts and payroll) and ledgers (general, accounts receivable, accounts payable and payroll), learn to account for inventory, and learn to prepare banking records. You will also prepare the initial automated accounting setup for use by a company.
 

You will learn the construction of medical words, including root words, combining forms, prefixes, and suffixes as they relate to body organization and systems. You will also learn medical abbreviations, anatomical terms, and general imaging, laboratory, pharmacology, and surgical terminology.